Our Process
Get a free estimate: To book a spot in our schedule, we require a deposit & authorization by signature to do the work described in the agreement.
Within 1 week of reserving a spot, you will get a phone call from our project manager to start talking about the colours, materials and the job start date. On this call we will also address any other concerns or details that need to be managed prior to starting work on your home or business.
4 weeks before the start date, we’ll provide test samples if you require to ensure that you like your colour selection.
The week leading up to the job, you can expect phone calls to keep you updated on the estimated start date and any changes due to weather or unforeseen delays in our work schedule. Please keep in mind that the start date for exterior jobs are subject to the weather permitting environment, so we request that you understand your start date may change slightly.
During the job: we will let you know what time you can expect us to start work each day. We will talk with you daily about the progress of the job and any concerns so we can address those right away.
At the end of the job, we’ll take you around the house to do any last touch ups before we ask for the final payment. We would also appreciate it if you would fill out a short survey letting us know how the process was for you. Your feedback is very valuable to us! We would also appreciate any referrals or a reference letter to express your satisfaction with the work we do and with our company.
Want to go above & beyond for us? Fill out a review online after the job is done! We appreciate you taking the time out of your busy schedule to help provide feedback to potential future customers!
Our Promise to Our Clients
Communication
We promise to maintain thorough communication throughout your job process. This includes everything from scheduling your estimate to choosing your colours and setting up your start date to keeping you updated prior to and throughout the job.
Cleanliness
We promise to keep the jobsite clean. This includes using drop sheets and floor coverings around the home, masking off the home properly, and cleaning up at the end of the day. Any messes will be cleaned up before the completion of the job.
Quality prep work and materials
We promise to keep your quality our focus. A detailed written agreement will outline the quality of products and prep work that will be included on the painting and renovation of your home. We promise to honor those agreements, to fulfill all of the prep work, and to use the quality materials that you choose. We stand by our work!
Satisfaction
We promise to leave you satisfied at the end of the job. A final walk around will be done prior to collecting a final payment to ensure your satisfaction with the work done on your home.
We don’t stop at painting & staining.
We also offer Renovation services.
